Terms of Service

Last Updated:  Feb, 2nd 2026

These Terms of Service (“Terms”) govern your use of the services provided by The Dump It Dude (“we,” “us,” or “our”). By submitting your information through our booking or intake forms or by communicating with us, you agree to these Terms.

Services

The Dump It Dude provides appointment-based services and related communications, including appointment scheduling, confirmations, reminders, and customer support.


We may also send promotional or marketing communications if you separately opt in to receive them.

User Responsibilities

You agree to provide accurate and complete information when submitting forms or communicating with us. You are responsible for ensuring your contact information is correct so that we may communicate with you regarding your appointment.

SMS Messaging Terms

We use SMS messages to communicate with users based on their consent selections. SMS messages may include service-related communications and, if you separately opt in, promotional or marketing communications.

Description of SMS Use Cases:

If you choose to opt in to receive SMS messages from The Dump It Dude, you may receive one or both of the following types of messages, depending on the consent checkboxes you select during opt-in.

Service-Related Messages (required for appointment communication):

• Appointment confirmations

• Appointment reminders

• Rescheduling notices

• Service updates related to your appointment

• Customer support communications in response to your inquiries

Promotional or Marketing Messages (optional):

• Promotional offers

• Updates about services, availability, or business information

• Marketing or informational messages related to our services

Promotional or marketing SMS messages are sent only to users who have explicitly opted in by selecting the promotional or marketing consent checkbox.

Opt-Out Instructions

You may opt out of SMS messages at any time.

To stop receiving text messages from The Dump It Dude:

• Reply STOP to any text message you receive from us.

• You will receive a one-time confirmation message that you have been unsubscribed.

• After opting out, you will no longer receive SMS messages from us.

If you opt out and later wish to receive messages again, you may re-opt in by submitting a new booking form and checking the SMS consent box.

Message Frequency and Data Rates

• Message frequency varies based on your appointment activity and service interactions.

• You may receive multiple messages per appointment.

• Message and data rates may apply depending on your mobile carrier and plan.

• Check with your wireless carrier for details about your text messaging plan.

Customer Support Contact

If you need assistance with our SMS program or have questions about text messages you have received:

• Reply HELP to any text message for assistance

• Email: [email protected]

• Phone: (253) 433-8677

Carrier Disclaimer

You acknowledge and agree that:

• Message delivery is subject to effective transmission by your wireless carrier.

• Carriers, including but not limited to AT&T, Verizon, T-Mobile, and other wireless service providers, are not responsible for delayed, undelivered, or misdirected messages.

• We are not responsible for messages that are not delivered due to carrier network issues, device incompatibility, or settings on your phone that block messages.

• Neither The Dump It Dude nor wireless carriers shall be liable for any delays in the receipt of any SMS messages.

• Delivery of SMS messages is subject to the policies of your wireless carrier.

SMS Consent Terms

Your consent to receive SMS messages:

• Is not a condition of purchasing or receiving services from The Dump It Dude.

• Is voluntary and may be revoked at any time by replying STOP.

• Applies only to the phone number you provide during opt-in.

• Is specific to the type of messages you consent to receive (service-related and/or promotional

Age Restriction

You must be at least 18 years of age to use our services and to opt in to receive SMS messages.

By using our services and opting in to SMS communications, you represent and warrant that:

• You are at least 18 years old.

• You have the legal authority to agree to these Terms.

• If opting in on behalf of a business, you have authority to bind that business to these Terms.

We do not knowingly collect information from or provide services to individuals under the age of 18. If we learn that someone under 18 has used our services or opted in to SMS, we will terminate their account and delete their information.

Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information, including your mobile phone number.

Privacy Policy:https://dumpitdude.org/privacy-policy

No Guarantee of Availability

Submitting a request or form does not guarantee appointment availability. Appointments are confirmed only once scheduled and acknowledged by The Dump It Dude.

Limitation of Liability

The Dump It Dude is not responsible for missed appointments, delays, or communication failures resulting from incorrect or incomplete contact information provided by the user.

Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page with an updated effective date.

Contact Information

If you have any questions about these Terms of Service, please contact us:

The Dump It Dude

5902 N 31st St, Tacoma Washington 98407 Email: [email protected] Phone: (253) 433-8677